Returns & Exchanges

At zBTFD RECORDS, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return policy for items in their original, sealed condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Secure Packaging

  Carefully pack the items in their original packaging, ensuring that records and sensitive media are well-protected to prevent damage during transit.

• 3.
  Shipping Your Return

  Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.

• 4.
  Refund Processing

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.